Welcome to our new website

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Categories: TEC Announcements

Welcome to the new TEC website! We encourage you to read this before exploring our new site so you know everything this new site has to offer.

Calendar of Events
One of the many new features of our new site is a calendar of events. Listed on the calendar are trade shows and conferences TEC will be at, upcoming webinars and other TEC events/training opportunities. The calendar of events can be found in the footer of the website. Listed in the footer are the next three events. To view the entire calendar simply click on View All Events in the events section of the footer.

When you click on Support/Training in the menu you will be taken to a page that houses all of our product brochures, manuals, quick guides, FAQ’s, etc. This page also has a forum so you can post questions or answer other peoples questions about our products, testing procedures, codes and standards, and much more. When you navigate to the Support/Training page you will notice the header of the page changed slightly. You will now see a Sign In button, along with two links: My Activities and Submit a Request. In order to access the forum you will need to click the Sign In button and create an account. (Please note: This account is separate from the one you will create for the Products page.) Submit a Request will allow you to email a question to TEC and also allow you to track the status of your question or request (you will be creating a ticket). My Activities will take you to a page listing all requests (tickets) you have submitted to TEC, any questions you have asked, questions you have answered and discussions you are following. If you’re viewing TEC’s online support from a mobile device then it’s likely you’re on the mobile version of the site. Unfortunately, the mobile version does not support the community forum. To access the community forum from a mobile device simply click the Go to Full Site link at the bottom of the page. Once you are on the full site you’ll be able to access the community forum from a mobile device.

We are excited to now offer an easy-to-use online product catalog! This online catalog not only lists our main product line, but also the various parts and accessories we sell. Everything is grouped by category to make it easy to find what you’re looking for, and there is also a search box in the header when in the product catalog. This online catalog is also where you will download our free software. To do so simply click on Products in the main menu, then select the Software category. In order to download the software you will need to add it to your “cart” and create an account. (Please note: This account is separate from the one you will create for the Support/Training page.) Once you create an account please go through the “checkout” process to be prompted to download the software. You will only need to create an account one time, and then you will be able to login and download software as needed.

Once you click on a product you will see photos of that product, a product description box, a product video tab and a product reviews tab. (Please note that not all products will have a video.) Below that box you will see a list of related products. If you click on a product photo the photo will enlarge. To make the image smaller simply click on the image again. In the Product Description tab you will find links to related product documents, along with all important product information and pricing. Please continue to call the TEC office at 612-827-1117 to place an order.

Another new addition to our website is a blog. Our blog will house a variety of informational pieces such as guest articles, product announcements, industry news, did you know and how-to articles, and much more. If you receive our newsletter you will notice that the majority of items in our newsletter will now be published in our blog, and only a teaser will be in the newsletter itself. Check our blog often for the latest news, updates and announcements!

Hope you like the new website! Please drop us a message if you have any questions or comments about the site.